How long before I get logged out of the e-Manifest Portal?
For security reasons, Greeneye e-Manifest’s Web Portal will log you out after 15 minutes of inactivity.
“Inactivity” means you have not hit “save” or moved to a new page in the application.
Greeneye Services Frequently Asked Questions
What do the driver confirmation options do?
They inform the driver when the e-Manifest has been accepted by CBP so they can anticipate when they can cross the border.
What if I don't know the Customs Broker Filer code?
If you do not have the filer code when faxing, please provide the broker name.
Don't I need an ACE account number?
If you choose to use Greeneye e-Manifest, you will not need a CPB ACE Portal Account. This means you can start submitting e-Manifests now without any delay.
You may want access to the ACE Portal for other reasons. There are features other than e-Manifest on the ACE Portal. So, submit e-Manifests now with Greeneye, and don’t get left out in the cold waiting for your ACE Portal signin.